Lowe’s answers millions of home improvement questions with OpenAI
Worth KnowingOpenAI Blog · 2026-09-25 07:00 UTC AI
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AI Summary
Lowe’s uses OpenAI models to power its Mylow and Mylow Companion tools. These applications have helped customers and associates answer more than 25 million home improvement questions.
AI analysis by Gemini
Why should I care?
It shows a large-scale real-world enterprise deployment of OpenAI's LLMs in customer and employee assistance workflows.
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Content
Lowe’s uses OpenAI models to power Mylow and Mylow Companion, helping customers and associates answer 25M+ questions and move home improvement projects forward.